Returns & Exchanges
At Luminance Milano, we strive for your complete satisfaction with our luxury beauty products. If you are not entirely pleased with your purchase, you may return or exchange unopened items within 30 days of delivery.
Initiate Your Request
Contact our dedicated concierge team via email with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Ensure the beauty products are in their original, sealed packaging and securely place them in a shipping box with your original invoice.
Ship to Milano
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our laboratory team verifies the item's condition, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing